Help & FAQ

Use the search at the top of the home page or above any car. Choose a make, and if you like a model, generation and years, then press “Show vehicles” — the button tells you how many cars match.

Yes. Type the VIN into the “Search by VIN” box and press Enter. You can enter the full VIN or just part of it, such as the last 6 characters.

The VIN (Vehicle Identification Number) is a unique 17-character code. It’s shown on every car page, and on the car itself — usually at the bottom of the windscreen or on the driver’s door frame. Cars made before 1981 may have shorter VINs.

Available cars are for sale. Reserved cars are being bought by someone else and may become available again. Sold cars can’t be bought.

They describe whether the car runs. Run and Drive: the engine starts and the car moves. Starts: the engine starts. Stationary: the car doesn’t start or move.

ACV (actual cash value) is the estimated value of the car before damage. ERC (estimated repair cost) is what repairs are expected to cost.

A verified badge next to the seller or the sale document means our team has checked it.

Open the car’s page and press “Buy Now”. We’ll contact you to confirm the details and arrange payment and handover.

Yes. Press “Ask a question” on the car’s page, or use our contact form. Include the VIN so we know which car you mean.

No. You can browse and search all cars without one. An account lets you keep a Watchlist of cars you like.

English, German, Russian, Ukrainian and Chinese. Choose your language in the menu at the top of the page or at the bottom of any page.